Privacy Policy

01Information we collect

We only collect the information you choose to give us through the appointment, enquiry and contact forms on this website:

• Your name and phone number, so we can call you back
• Your email address, if you provide it
• The unit, preferred date and time, and the message you write to us

We do not ask for medical records through this website. Please do not send sensitive health details through the forms; share them with the doctor during your consultation.

02How we use your information

The information you send is used only to respond to you:

• To call you back and confirm an appointment
• To answer your question or enquiry
• To share information you have asked for about our services

We do not sell, rent or trade your personal information, and we do not use it for unrelated marketing.

03How your information is stored

Form submissions are sent to the clinic by email. This website does not keep a separate database of your details.

Access to these messages is limited to clinic staff who need them to respond to you.

04Sharing with others

We do not share your personal information with third parties, except where we are required to do so by law, or where it is needed to protect the safety of a patient.

05Analytics and third-party services

On the live website we use Google Analytics to understand, in aggregate, how visitors use the site. Videos are loaded from YouTube and maps from Google Maps only when you view them. These services may set their own cookies; see our Cookie Policy for details.

06Your choices

• You can ask us what information we hold about you
• You can ask us to correct or delete your details
• You can choose not to use the online forms and call us directly instead

07Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.